Yes, we do offer cash on delivery(COD) for orders below ₹ 2000 , available in all serviceable pin codes. please note that cod may not be available for certain locations, so we recommended checking at checkout for availability in your area.

To place a return or exchange, follow these steps:

1. visit the "place your Return/Exchange request", section on our website or app, or click here to raise a return/exchange request for your orders.
2. submit the required as prompted on the page.
3. Follow the instruction and select the items you wish to return or exchange.

Important notes:

• The return/exchange request must be raised within 7 days of the delivery date.
• A reverse pickup will be arranged within 2-3 working days by our courier partner.
• once we receive the returned product , we will contact you to confirm your request.

Return/Exchange conditions:

• The items must be unused, unwashed and undamaged.
• The product must be return in their original packaging with all tags infect.
• Items without tags will not be accepted for return or exchange.

Yes, a reverse shipment fee of INR 100 will be deducted from your refund for any returned orders. This fee covers the cost of return Shipping.

Orders typically take 2-5 working days to reach metro cities and tier 1 cities. However, delivery to certain pin codes May take a little longer.

You will receive an order confirmation via email and sms to your registered phone number. additionally we will send you notification once your order has been dispatch from your warehouse.

If incase the order does not get delivered with 7-10 working days , you can contact us at. +91 6290499896 or you can write us an email: heliclothingcal@gmail.com.

A shipping fee of INR 100 is applicable on all cash on delivery (COD) orders.

Currently, We do not offers international shipping. However, you place an order from any where in the world, providing the shipping address is within India.

When placing your order, you will find a size chart option on the product page. the chart provides details information on sizes and fit. simply click on it to find the perfect size for you.

In most cases, the payment is automatically credited to your bank account with 2-3 business. If the amount hasn't been refunded by then, please reach out to us with the details of your transaction:

Email: heliclothingcal@gmail.com

Phone: +916290499896(10pm to 6pm)

Whatsapp: +916290499896(10pm to 6pm)(mon-sat)

Instagram: heliclothingcal

You can cancel our order is my orders section by clicking the "Cancel order" or you "cancel order", button in the confirmation message , within 6 hours of placing

To initiate a return or exchange , visit the return section on our website or click here to raise a return request for your order.

once you requested the return, please pack the product in its original packaging (with tags intact) and hand it over our courier partner for pickup. once we receive the item at our ware house , we will verify it and issue a refund to the same account used for the original payment.

Please Note:

• A handling fee of INR 100 will be deducted for returns.
• Orders placed during promotions (e.g. buy one get one free , sales) or including free products are not eligible for returns or exchange.

At Heli , we strive to maintain the highest quality standards. However, if you receive a damaged or defective product , please notify with 24hrs of delivery. To help us process your request quickly, Kindly send a photograph of the damaged product to the following contact details

• Instagram: heliclothingcal
• Whatsapp: +916290499896

We make every effort to deliver the correct items, but in the rare event that you receive a different or incorrect product , please visit the return section on our website or click here raise request.

Return request must be raised with 7 days of the delivery date.

Once you have placed a return/exchange the reverse pickup will be arranged within 2-3 working days. It typically takes 7-10 days for the product to reach out our ware house , where it undergo a quality check. once the items is passed the quality check we will initiated the refund (for return) or process the exchange request within 72 hours.

After dispatch , it will take 7-10 working days for the replacement to reach you.

for further assistance , feel free to contact us in

• Email: heliclothingcal@gmail.com
• Instagram: heliclothingcal

It your return an item that was purchased with a discounted will be at its MRP(Maximum Retail Price). the balance amount, after deducting the discount, will be refunded as a store credit.

For prepaid orders the refund will be processed according to the original payment the amount will typically be credited to your account within 2-3 working days. If you don't receive the refund within this time frame, please contact your bank for further assistance,

Refund details:

• If your ordered was bought against a promotional / coupon code , the full amount will be refunded as a store credit.
• for non promotional purchased , full amount will be credited to your original payment method.

Once the products is refunded to us and passes the quality check, the refund will be issued in the form of your store credit. you will receive the store credit details sent to your registered email address and whatsapp number.

For further information related to return order , you may log into your account and reach us at

Email: helicothingcal@gmail.com

Phone: +91 6290499896 (10am to 6pm)

Whatsapp: +91 6290499896 (10am to 6pm)

Instagram: heliclothingcal